Leah Kaufman acts as State Engagement Manager for Shatterproof. In this role, Leah manages stakeholder engagement within states participating in Shatterproof’s Rating System Pilot for Addiction Treatment Providers.
Prior to joining Shatterproof, Leah spent five years as External Relations Manager for the National Committee for Quality Assurance (NCQA) where she managed strategic partnerships and directed the Partners in Quality program, developing and providing oversight for regional and national multisector partnerships aimed at implementation of advanced primary care models. During her tenure at NCQA, Leah worked in conjunction with health plans, physician associations, and other healthcare organizations to implement initiatives aimed at increasing patient safety, reducing cost and improving patient outcomes. Her areas of expertise include stakeholder engagement, physician quality measurement and value-based payment transformation.
Before relocating to the Washington D.C. area, Leah managed provider outreach for a Denver area safety net clinic aimed at providing pro bono services to immigrant and uninsured populations. She also served as Manager of Education and Outreach for the Colorado Academy of Family Physicians, where she directed and managed two public health grants aimed at increasing provider participation in the state immunization registry and meaningful use of electronic health records. Leah’s experience includes extensive work with LEAN process improvement/PDSA methodologies and expertise in clinician education and advocacy, health equity and access, social determinants of health, and the design of care compacts across clinical settings. Leah studied Political Science at the University of Colorado at Denver.