The Hospitality Industry is Taking Action
Hospitality ranks as one of the highest industries with substance use and together, Shatterproof and companies are creating change.
The hospitality industry is uniquely vulnerable to the impacts of substance use disorder.
High turnover rates, irregular work hours, and readily available alcohol in many settings can create an environment that leaves employees vulnerable to substance misuse. Long hours, high stress, and a fast-paced culture contribute to heightened risks among its workforces.
Shatterproof has been working as a trusted guide for leading hotel brands and hospitality partners since inception over 10 years ago as they navigate their businesses amid an addiction crisis. We help shape policies, provide critical resources and trainings for employees and create a shared space for conversation and growth.
Partnering with Shatterproof provides a lifeline for hospitality employees, safeguards businesses and pioneers transformation for the industry.
Hospitality Heroes
Shatterproof honors an industry leader making sustainable change each year at the world’s largest hotel investment conference.
Industry Partners
Hotel brands and hospitality partners team up to support our work and collaborate on unique activations that champion our shared mission.
Join the Movement
Join fellow industry pioneers. Commit to creating an environment and culture where both employees and guests can thrive.
Meet the Future: Shatterproof & the Impact of Giving
Together with industry leaders, Shatterproof convened a panel during the 2025 ALIS Conference — the largest and most influential hotel investment conference in the world. Held in Los Angeles, the discussion focused on the education and mobilization of companies to create innovative change through Shatterproof's mission.
Substance Use Statistics
12% of hospitality employees engaged in heavy alcohol use in the past month
1 in 5 hospitality employees reported use of illicit drugs in the past month
17% of hospitality employees were diagnosed with a substance use disorder (SUD)
Start Change With Just Five
Just Five is an online, self-paced workplace program focusing on increasing awareness and reducing stigma about addiction prevention and treatment.
The program includes six core five-minute learning experiences and three in-depth extra lessons, available in both English and Spanish.
