Bill Glenn is Crenshaw’s Executive Chairman. He is active in guiding the firm’s long-term vision for growth and serving as a mentor to the firm’s most senior clients, sharing knowledge gained as a CEO, President, and public Director. Bill is particularly engaged with CEOs, CHROs, and Directors on matters that involve the intersection of talent, corporate strategy, and execution.
Bill brings more than three decades of experience in global leadership, talent management, and technology transformation to Crenshaw. As a corporate leader, he has been at the center of industries experiencing significant disruption. He recognizes the importance of investing in talent management and technology and sees leveraging both as key to Crenshaw’s future growth.
Prior to Crenshaw, Bill was the CEO of American Express Global Business Travel, an independent private company. Bill led the development of the investment thesis and the $2B spin-off as a stand-alone, independent company. GBT is the world’s largest corporate travel management company operating in 140 countries around the globe with 14k employees.
Before, Bill was President of Amex’s $5B Commercial Services business. He identified operating synergies between the Global Corporate Payments and Global Business Travel divisions, and created a disruptive new business model that capitalized on rapidly evolving technology trends in business travel.Earlier, Bill served as President of American Express’ $3.7B Global Merchant Services division, where he created an information and predictive analytics function during the nascent stages of big data. His work there led to innovative new data products that contributed to improved operating margins and penetration into new markets. Before that, Bill spent several years in general management, operations, and marketing leadership roles at PepsiCo. He started his career in Sales at Procter & Gamble.
Industry/Business Segment Expertise: Financial Services, Hospitality, Food & Beverage, CPG
Functional Expertise: Technology, Marketing, Operations, Sales
Companies Worked For: American Express, PepsiCo, Procter & Gamble
Education: MBA and BA, Lehigh University
Director, past Chairman of the Board, Ceras Health
Trustee, Boys & Girls Clubs of America
Past Director & Member Audit, Nominating, & Governance Comm, lululemon athletica (NASDAQ: LULU)
Past Director, American Express Global Business Travel
Past Executive Committee Member, World Travel and Tourism Council
Past Executive Officer, Member of Operating Committee, American Express Company
Fun Fact: Played tennis against John McEnroe. Scored touchdown for Lehigh University football team
against rival Lafayette College