Data Management and Support Intern, ATLAS (NYC)

ATLAS® is a web-based platform that allows the public searching for high-quality addiction treatment to locate and compare facilities. ATLAS includes trustworthy, standardized quality data on the services available and feedback on the services reported by other patients. ATLAS helps the public navigate to better quality care and supports providers in quality improvement efforts.

The core mission of Shatterproof is to reverse the addiction crisis in America and to serve patients and families. ATLAS fulfills Shatterproof’s goal of leveraging quality measures to increase transparency in and encourage improvements to addiction treatment. It is based upon Shatterproof’s National Principles of Care© and stems from the work of the Shatterproof Substance Use Disorder Treatment Task Force.

ATLAS collects facility-level data from multiple, validated sources. Data from these sources is displayed in public-facing dashboards that allow for easy comparison between facilities. Moreover, ATLAS promotes quality improvement by offering password-protected portals for facilities, payers, and states to view and use the data to drive quality improvement and innovations in the field.

ATLAS is currently live in six states (DE, LA, MA, NC, NY, WV), and will be expanding to five additional states in 2022 (CA, FL, NJ, OK, PA) as well as more in the future. Shatterproof works closely with many addiction treatment stakeholders, including provider and medical organizations, payers, and recovery advocates, to ensure successful and collaborative implementation.

ATLAS is an initiative overseen by a cross-functional team, composed of data, platform, and state engagement staff, who work in NYC or remotely.


The Intern will primarily provide data management support to Shatterproof’s ATLAS team based in New York City. The part-time, paid intern will work a minimum of 20 hours per week, starting around November 2021


  • Work under the Data Team to create, update, and refine lists of in-scope treatment facilities in ATLAS states. This list is used as the sampling frame for our data collection processes.
  • Investigate and update contact information for treatment providers when facility contact information isn’t readily available. 
  • Merge and manually deduplicate facility spreadsheets as needed.
  • Ensure upload and maintenance of spreadsheets in Salesforce. 
  • Field requests for contact information changes from ATLAS providers and ATLAS stakeholders. Enter changes into Salesforce. 
  • Enters contact touches into Salesforce for ATLAS Team.
  • Conduct outreach to treatment providers to support the submission of survey data via phone and email campaigns (e.g., mailmerge)
  • Assist on the survey Help Desk as needed. 
  • Assist in data collection tracking as needed. Share regular data collection updates with state partners.


  • Bachelor’s degree and/or currently enrolled in an undergraduate or graduate program, preferably in public health, statistics, public policy, or social work.
  • Experience engaging with different stakeholder groups, particularly clinical providers. 
  • Experience with data collection, entry, validation, and management required.
  • Experience in research and/or with qualitative data.
  • Interest in addiction, health care quality, and/or quality measurement initiatives.


The Mission
Shatterproof is a national nonprofit organization committed to ending the devastation of addiction.

The Crisis
Addiction is the most significant health crisis in the United States today.

For the 20.4 million adults in America with a substance use disorder (SUD), the devastation caused by the disease can be crushing. In 2018, more than 175,000 deaths in the U.S. were related to alcohol and other drugs – the third largest cause of death in the nation. Of those deaths, 47,000 were from an opioid overdose. The opioid crisis also cost society an estimated $179 billion to $696 billion in 2018 alone. These impacts are felt across a broad swath of society, from health care to employers to the government. 

Even more tragic, the social isolation and anxiety brought on by COVID-19 has made the addiction crisis that much worse. Addressing this health crisis is more important now than ever. Recent reporting indicates that overdoses in May 2020 were 42% higher than in May 2019. 

The Response

Founded by hospitality executive Gary Mendell in 2013, Shatterproof draws from the extensive business experience of its senior leadership and uses a for-profit, ROI-focused lens to create results. Our strict commitment to science, evidence-based solutions, and transformational change has informed the business plan we execute daily. Our business plan includes work within the following three key pillars:  

1. Revolutionizing the treatment system. 
We are transforming the healthcare delivery system so that every person facing addiction has access to quality care and treatment based on science.

2. Breaking down addiction-related stigmas. 
Addiction is a treatable disease, not a weakness. By changing people’s attitudes and behaviors, we’re reducing the shame in order to encourage patients to seeking life- saving treatment, and providing reassurance, compassion, and support for a full and fulfilling life.

3. Supporting and empowering our communities. 
We are providing science-based educational resources that aid in the prevention, treatment and recovery of addiction, while building hope, confidence and resiliency within families and communities, and advocating for life-saving policies.

Shatterproof’s growth and achievements are a testament to our investors and the growing number of stakeholders and communities rising up against addiction. Together, we can reverse this health crisis and create a better and brighter future, free from the disease of addiction and the stigma that surrounds it. 

For more information, please visit Accomplishments.

To Apply: Please follow this link 

Applications submitted in other ways will NOT be considered. 


Shatterproof values diverse perspectives and is committed to building an inclusive workplace. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, pregnancy, religion, national origin, citizenship, marital status, veteran status, disability status, or prior arrest history. We strongly encourage people from underrepresented groups to apply.

A collage of photos

Last year, more than 107,000 lives were lost to overdose.

This year, a generous family has pledged $107,000 to match every gift you give until August 31. 

Make a matching gift